Marketplace Administrator - E-Commerce Operations Specialist

Join a dynamic team as a Marketplace Administrator and play a pivotal role in managing our company’s online presence across leading e-commerce platforms. This position is ideal for detail-oriented professionals passionate about digital sales, customer satisfaction, and operational excellence in the thriving e-commerce landscape of Pakuhaji, Banten.

As a Marketplace Administrator at Private Advertiser, you’ll be responsible for optimizing our product listings, managing orders, and ensuring seamless customer interactions. This role offers a unique opportunity to work with cutting-edge e-commerce tools like Shopify, Tokopedia, and Shopee, and to contribute to our growth in one of Indonesia’s most dynamic markets.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize product listings across multiple e-commerce platforms, ensuring accuracy, compliance, and competitive pricing.
• Process and fulfill orders efficiently, maintaining high standards of customer service and timely delivery.
• Monitor and analyze sales performance, providing insights and recommendations to drive growth.
• Collaborate with the marketing team to implement and track promotional campaigns across various platforms.
• Resolve customer inquiries and complaints promptly, ensuring a positive shopping experience.
• Maintain and update inventory levels, coordinating with suppliers and logistics teams.
• Stay updated with industry trends and best practices, applying new strategies to enhance our online presence.
• Support the development and implementation of new e-commerce initiatives to expand our market reach.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in e-commerce operations, preferably in a similar role.
• Proficient in using e-commerce platforms such as Shopify, Tokopedia, and Shopee.
• Strong analytical skills with the ability to interpret sales data and provide actionable insights.
• Excellent communication and interpersonal skills, with the ability to work well in a team.
• Familiarity with inventory management and logistics processes.
• Knowledge of SEO and digital marketing principles is a plus.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

Lowongan Terkait